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We are excited to announce an opening for a highly motivated individual to join our team as a Client Success Advocate. This pivotal role focuses on our high-growth potential subscription accounts, ensuring a positive and enriching client experience. As a Client Success Advocate, you will be instrumental in developing and delivering engaging digital communications tailored to our client’s needs and preferences. Your primary goal will be to drive solution adoption, helping clients maximize our services’ value and ensure they achieve their desired outcomes.

In this role, you will work closely with the sales leadership team to support the client’s success. You will utilize our FLEX subscription tools and processes to become the go-to subject matter expert in this area. Your expertise will enable you to guide clients through the nuances of our subscription services, providing them with the knowledge and support they need to succeed.

key aspect of this role involves developing a deep understanding of each client’s business objectives and challenges. You will proactively identify opportunities for them to leverage our solutions, offering tailored recommendations and strategies to enhance their experience and drive their success. Your ability to build strong, trust-based relationships with clients will be crucial in achieving this.

Additionally, you will be vital in gathering and analyzing client feedback, using insights to continuously improve our offerings and processes. By staying up-to-date with industry trends and best practices, you will ensure our clients always receive the highest service and support.

We are seeking a candidate who is not only passionate about client success and possesses excellent communication and problem-solving skills but also someone who is eager to make a significant impact within our team and grow with us. If you have a strong background in customer service or client advocacy and are excited about helping clients thrive, we would be delighted to hear from you. Join us in this rewarding role and help us drive success for our clients and our company, while also advancing your own career. Check out all of our current roles here.


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