Don’t just put a bandage on a problem – fix it permanently. A root cause is the fundamental, underlying reason for a problem. This class enables you to define your problem, identify the cause of the problem, solve it, and prevent it from occurring again.

Participants will learn:

  • How to clearly define the problem
  • How to characterize the process where the problem is
  • When to use anecdotal evidence and when to use hard data
  • How to develop a sampling strategy and collect data
  • Several analytical tools and when each is most appropriate
  • Strategies to improve processes and prevent recurrence of the root cause

Who should attend:

  • Quality, safety, risk, and reliability managers
  • Process engineers
  • Operations supervisors
  • Process owners
  • And anyone who wants to improve their ability to solve recurring problems should attend this training