Careers Are you looking to make an impact? InSource is a rapidly growing North American based leader in the exciting work of industrial digital transformation. We are reinventing manufacturing with solutions and services that align industrial operations with business outcomes. Every InSource employee owner (we are 100% Employee Owned) takes immense pride in our reputation for revitalizing manufacturing in America. InSource seeks people who want to be passionate about their work, as well as client success, and having fun. Our positions typically require a bachelor’s degree in Engineering, Computer Science, or equivalent experience. How to apply: 1. Choose the position you would like to apply for 2. Complete the form 3. Email your resume and a “What motivates me statement” to HR@insourcess.com Current Openings Manufacturing Solutions Architect - Work From Home or Office InSource delivers technology solutions projects across multiple clients, technologies, and industries. Our focus is on producing lasting results to the organization, not just successful projects. To do that involves engaging the workforce directly to train, coach, and reinforce the desired behaviors that produce and sustain the business results. Manufacturing Solutions Architects bring the technical solutions to life for the everyday users and ensure that it is integrated into the fabric of how they work each day. The senior roles serve as the site lead and primary interface with our client in preparation for and during deployment activities. This position requires excellent interpersonal skills, the ability to engage all levels of personnel from operators to plant managers, attention to detail, and a desire to achieve a great client experience and measurable results at every engagement. Learn More Project & Services Coordinator - Work From Home or Office InSource delivers technology solutions projects across multiple clients, technologies, and industries. All projects require diligence and consistency as they are setup for successful execution. Those projects that do not have full time project managers demand careful administration to ensure an outstanding client experience and efficiency. The Project & Services Coordinator will be responsible for coordinating dates with the clients, internal resources, and proper project setup to ensure mutual success. Additionally, our technical team needs a reliable team member to help maintain effective use of our virtual infrastructure and other resources. This position will require attention to detail, excellent interpersonal skills, and a desire to develop a broad technical skillset. Learn More Solutions Business Development Executive - Work From Home or Office Collaborate with Regional Teams to support clients and drive solution sales leading with the InSource Way. Responsible for expanding our business in our current clients by leveraging our full portfolio of solutions. Also responsible for developing business through the pursuit and landing of net new clients with a focus on value/outcomes. Access Offering Managers or other SMEs to support sales as needed. Introduce Account Management for long term account relationship development. Handoff to Delivery team or CSAs for implementation, adoption and or follow through as appropriate. In all client engagements, work with regional teams to set vision, ensure client satisfaction with solutions, focus on client experience, expand and extend. Focus is on business development and growth for InSource while driving outcomes that last for our clients Learn More Senior Technical Support Engineer\Systems Analyst - Work from home or office Troubleshoots and develops technical solutions related to software installation, development and runtime errors for customers, system integrators, field engineers, and salespeople by telephone, email, and as required on-site. Escalates unresolved problems requiring more in-depth knowledge to appropriate internal resources and external resources while maintaining oversight to see that issues are resolved in a timely fashion. Maintains 100% customer satisfaction through polite, knowledgeable and responsive service. Helps grow InSource training and service business through referrals from customer support cases. Provides customer training as assigned. Develops and contributes to the InSource technical knowledge base through training and personal development. Learn More Technical Support Engineer - Work from home or office Troubleshoots and develops technical solutions related to software installation, development and runtime errors for customers, system integrators, field engineers, and salespeople by telephone, email, and as required on-site. Escalates unresolved problems requiring more in-depth knowledge to appropriate internal resources and external resources while maintaining oversight to see that issues are resolved in a timely fashion. Maintains 100% customer satisfaction through polite, knowledgeable, and responsive service. Helps grow InSource training and service business through referrals from customer support cases. Provides customer training as assigned. Develops and contributes to the InSource technical knowledge base through training and personal development. Learn More Solutions Offering Manager: Workforce Optimization and Connected Worker - Work from Home or Office WHAT ARE WE LOOKING FOR? A Subject Matter Expert (SME) who understands how people, materials, equipment, and the flow of information work together. Our SMEs understand our portfolio of hardware and software offerings and more importantly, how we combine these into solutions for our clients. WHAT WILL YOU BE DOING? You’ll play a key role in our sales process as you assist our sales teams in positioning InSource’s portfolio with clients. You are the expert. You are responsible for showing clients how InSource’s solutions drive outcomes but also deliver long-term value. Learn More Marketing Director - Southeast U.S., Baltimore(Preferred) Guide the organization’s marketing and communications strategies, as well as overall branding and image, evidencing experience and passion for digital technologies and utilizing different digital marketing channels. Responsible for preparing annual marketing plans, creating a calendar of campaigns and events, setting the marketing budget, and analyzing the market and competitors. Learn More BENEFITS InSource is an employee-owned company that provides ownership to all our employees through the company-paid ESOP plan. We also provide healthcare, a 401(k) plan with match, a generous Paid Time Off policy, and many other benefits. Many of our facilities enjoy a casual work environment. VETERANS InSource values the service Veterans and their family members have given to our country. We support the hiring of Service members and military spouses. If you are a Veteran or wounded warrior, and would like assistance with the employment process at InSource, please contact Sherry McCall at firstname.lastname@example.org or Julie Joyce at email@example.com. ACCESSIBILITY If you are a person with a disability of a disabled Veteran and are applying for a job with us, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, please feel free to contact us at firstname.lastname@example.org or email@example.com, or at 804-378-8981 x1155 or 1149. EOE M/F/D/V The InSource team views diversity and inclusiveness as a vital part of what makes InSource who we are today. We honor and celebrate the diverse backgrounds and cultures of our team, and seek to broaden our diversity through our hiring. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, protected veteran status or national origin. InSource is an equal opportunity employer of protected veterans and individuals with disabilities. The "EEO Is the Law" poster, prepared by the Equal Employment Opportunity Commission (EEOC), summarizes these laws and explains how an employee or applicant can file a complaint if s/he believes that s/he has been the victim of discrimination. For a copy of the "EEO Is the Law" poster, click here.