Services
Project / Professional Services
Project or Professional Services encompass the entire lifecycle of a project, from discovery and scoping to deployment, training, and adoption.
With a proven track record of successful client engagements, InSource reduces risk and delivers measurable outcomes, enabling businesses to achieve their digital transformation goals efficiently and effectively.
Project Lifecycle
1. Discover, Understand, and Define
2. Outcomes Planning
3. Design & Build
4. Deploy & Adopt
5. Reinforce, Sustain, and Capture the Outcomes
Offerings
Monitor & Control
We deliver project services to implement, upgrade, and/or modernize AVEVA solutions like
- InTouch
- Edge
- OMI
- Historian
- PI
Definition & Planning
We provide definition and planning services to
- Create Digital Transformation Roadmaps (DTR)
- Develop User / Functional Requirements
- Assess Operational Readiness
- Discovery
Organizational Change Management
Our project services support clients in managing change through
- Awareness & Expectations
- UX Assessment
- Training Materials
- Training & Coaching
- Reinforcement & Adoption
Project services are typically one-time engagements focused on delivering a specific outcome, such as installing, upgrading, or modernizing technology solutions. These engagements are scoped, planned, and executed within defined timelines and budgets. The focus here is on transformation, improvement, or expansion, with clear start and end points.
Managed Services
Managed services involve ongoing support and maintenance, emphasizing continuity and stability rather than transformation. This offering is relationship-driven and often structured as a subscription. Managed services provide consistent oversight, such as monitoring systems, maintaining applications, or supporting operations. We often serve as an extension of the client’s team, filling resource or expertise gaps, and aim to ensure smooth, uninterrupted performance of systems over time. Incremental improvements may occur, but the primary goal is sustaining and optimizing the current state.