Careers Technical Support Engineer - Davidson, NC or Remote As part of your duties, you will be responsible for resolving technical issues related to software installation, development, and runtime errors. As needed, you will assist customers, field engineers, system integrators, and salespeople via phone, email, and on-site visits. If you encounter problems that require more advanced knowledge, you will escalate them to the appropriate internal or external resources. You will be responsible for ensuring that all issues are resolved quickly and maintaining a 100% customer satisfaction rate by being polite, knowledgeable, and responsive in your interactions. VIEW FULL JOB DESCRIPTION Apply Online Step 1 of 5 20% APPLICANT INFORMATIONFirst Name* Middle Initial Last Name* Street Address* Apartment / Unit # City* State*AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificZip Code* Phone*Email* How did you learn about InSource?*RecruiterReferralInternet SearchRecruitment Website/AdvertisementOther Job InterestPosition Applied for Location of InterestSelect OneBaltimore, MDDavidson, NCRichmond, VARemoteDate Available Month Day 2021 Desired Salary Are you able to perform the essential functions of the position for which you are applying, with or without reasonable accommodation? Yes No Are you legally qualified to work in the U.S.? Yes No EducationHigh SchoolName of School, City and State Major Years CompletedPlease enter a number from 0 to 10.Degree CollegeName of School, City and State Major Years CompletedPlease enter a number from 0 to 10.Degree GraduateName of School, City and State Major Years CompletedPlease enter a number from 0 to 10.Degree OtherName of School, City and State Major Years CompletedPlease enter a number from 0 to 10.Degree MILITARY SERVICE AND PREVIOUS EMPLOYMENT Begin with your present or most recent position. Include all positions held during the last 7-10 years. Please provide all information even if you have submitted a resume. Employment DetailsCompany or Branch of Service AddressReason for leaving From Month Day Year To Month Day Year Job Title Supervisor/ Manager May we contact this company for a reference? Yes No Job ResponsibilitiesAdd employmentRemove employmentRepeater field for job experience DISCLAIMER AND SIGNATURE. PLEASE READ CAREFULLY BEFORE SIGNING. ASK FOR CLARIFICATION IF NEEDED. InSource is an equal opportunity employer. It is our policy and practice to recruit, employ, train, compensate, promote, appraise, and conduct all other activities relating to our staff without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, gender identity or transgender status), age or disability. If I am employed by InSource, I will abide by all rules and regulations and all regulatory authorities which have jurisdiction over it. I recognize that InSource may be required by rule or regulation to make certain reports, filings and disclosures to governing bodies. I agree to hold InSource harmless with respect to any information incorporated within such report, filing or other document. I also understand that while employed, if my behavior should raise any question about my physical or mental condition to satisfactorily perform my job responsibilities, I may be required to be tested for the presence of alcohol, drugs, or controlled substances. I understand that all business and client information which comes to my attention is to be strictly confidential and never discussed outside InSource. This application for employment, the Company’s employee owner’s manual, and any other document, statement or promise either expressed or implied is not to be considered an offer for employment, a contract of employment, a guarantee of continued employment, or a guarantee of wages or benefits. Employment with the company is not for a definite duration and can be terminated by me or by InSource at any time, with or without notice, and for any reason whatsoever. I understand that no manager or representative of the company, other than its president or his/her designee, has any authority to enter any agreement for employment for any specified period of time or make any agreement contrary to the foregoing either now or in the future. I understand that such an agreement must be in writing and signed by the president for it to be binding on either myself or the company, I further understand that this statement supersedes any prior oral or written understanding and bars any future oral understanding to the contrary. If employed, I understand that my terms or conditions of employment may be changed or terminated at the employer’s will. I certify that all statements on the application are true and complete to the best of my knowledge and I have withheld nothing that would affect my application unfavorably. If employed, I understand any false information, misrepresentation, or omission, whenever discovered, may preclude an offer of employment, may result in the withdrawal of an offer, or may result in my discharge from employment if I am already employed at the time. I acknowledge that I have read the above statements and understand them. I authorize InSource to solicit and obtain from former employers, colleagues, and other persons who know me, information that would be helpful in deciding about my employment.Electronic Signature affirms that all information you have given is complete and true to the best of your knowledge.* Date Month Day Year