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InCommand Assist

OT Infrastructure Monitoring

InCommand Assist is a proactive monitoring solution designed to provide continuous visibility into your critical applications and infrastructure. Powered by InSource’s proprietary monitoring agent and analytics platform, Assist enables our experts to review system health daily, identify abnormal conditions early, and notify your team before issues escalate into application failures or unplanned downtime. Assist can be deployed quickly and begin delivering actionable system insights within 48 hours.

Reduce Downtime and Improve Availability

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Critical Systems Support

For years, HMI’s have kept processes running and notified plant operators or managers when there are issues. Today, the InCommand Assist is a solution that continuously monitors your AVEVA/Wonderware applications and system hardware, identifies upset conditions and alerts you to potential issues before they manifest into real problems like software application errors or machine downtime events.

For industrial and enterprise system deployments, Assist continuously monitors key performance and stability indicators across:

  • Computer Health & Server Health
  • Network Performance
  • AVEVA SMC Logs
  • Windows Event Logs
  • SQL Server Performance
  • Files and Folders
  • Select Wonderware Tools

Users may be unaware of their AVEVA system’s health and of opportunities to take proactive measures to mitigate potential system failures. InCommand Assist can be configured in a variety of ways. Your organization can get immediate notification of any potential issue(s) that may degrade the performance of your Wonderware application and address the situation. If desired, InSource will receive alerts on behalf of your organization and intervene to help mitigate issues before problems appear. Regardless of your solution:

Continuous Health Monitoring

What does this solution do?

Subscriptions include a health program. Health checks are done online daily, which enables us to take the pulse of your entire system. Notifications are configured based on your desired support level. We take care of your AVEVA applications so that you can take care of business. System Health Checks & Mitigation Coaching.

What makes this solution unique?

Are you looking for a weekend project? Yes, we can literally stand up an instance in 48 hours, and we have. What normally would take 3 months to deploy has been done in 2 days.

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See how to improve your operations in 48 hours.

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