Customer Experience
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The Crucial Role of Individual Feedback in Your Net Promoter Scores Blog
Net Promoter Scores (NPS) are essential in measuring customer loyalty and the likelihood of customer recommendations. When we get positive NPS scores, it boosts our team’s morale and helps encourage… -
Elevating Customer Experience: Why should our focus on the Customer Experience matter to you?
CX Day celebrates the tireless efforts of businesses, both big and small, in crafting these memorable experiences. It’s a moment to honor the unsung heroes behind the scenes who work… -
Do You Really Need Software Support?
With factories investing in software to start their Digital Transformation journey, we see many of them questioning if they really need software support. What is often forgotten when deciding is…