Behind the Scenes: Grant Kerr’s Purpose-Driven Approach to Success

At InSource Solutions, our success stories are built on our team members’ expertise, passion, and dedication. Today, we’re excited to spotlight Grant Kerr, Manufacturing Solutions Architect, who embodies what it means to blend people-first leadership with cutting-edge technology. From his start in safety and operations to becoming a trusted partner for clients navigating their digital transformation, Grant’s journey reflects the heart of what we do: empowering people to thrive.

Grant’s transition into digital transformation consulting may have been unexpected, but it wasn’t without foundation. With over 25 years of experience in safety management and a successful stint as a Plant Manager, Grant was no stranger to leading change. From implementing ISO standards to mastering Lean methodologies, he had a proven ability to align people, processes, and goals. Stepping into this new role required embracing a steep learning curve, but Grant’s passion for growth and transformation prepared him for the challenge.

Grant’s day-to-day work is dynamic, but his focus remains steady: helping clients integrate and optimize digital solutions. From manufacturing execution systems (MES) to AVEVA tools, he ensures every project is tailored to the client’s unique needs. His background in safety and operations gives him a unique perspective, allowing him to approach digital transformation with a practical, real-world lens.

At the heart of his work is the belief that tools are only as effective as those using them. For Grant, this means investing in personalized training and guiding clients to use new solutions and truly embrace them.

Training: A Hands-On, Human-Centered Approach

Grant’s training philosophy is rooted in patience, practice, and persistence. He starts by walking supervisors through processes one-on-one in a quiet environment. Then, hands-on practice begins—first on his laptop and then on the clients’ HMIs. It’s about more than just teaching steps; it’s about building confidence.

One of Grant’s favorite techniques is a collaborative game with supervisors. He prepares a summary of recent data trends and challenges them to do the same. Comparing notes becomes a fun yet effective way to reinforce habits and ensure alignment. His ultimate goal? To equip supervisors and teams to own their processes, interpret data quickly, and use it to drive continuous improvement.

Grant understands that every person approaches change differently. Over the years, he’s identified three main groups when it comes to adopting new processes:

1. The Eager Adopters: Quick to learn and apply new skills.
2. The Forgetful Willing: Well-meaning individuals who need reinforcement to create habits.
3. The Skeptics: Those who resist change but, with persistence, can become the most potent advocates.

For Grant, the skeptics represent a unique challenge—and a rewarding opportunity. “You must address them every time you see them,” he explains. Over time, consistency builds respect, and even the most resistant individuals begin to shift.

Grant’s consulting philosophy is simple yet impactful: success begins with people. He takes the time to understand each team member’s strengths and roles, ensuring their efforts align seamlessly with organizational goals. Whether leveraging dashboards to identify trends or empowering leaders to make data-driven decisions, Grant’s approach is always collaborative, practical, and grounded in real-world application. But his work goes beyond processes and tools. Grant is passionate about fostering a culture where change feels natural and intuitive, not imposed. His ability to connect with people at all levels of an organization ensures that his impact is not only immediate but also enduring. For Grant, the travel that comes with his role is more than a necessity—it’s an opportunity for adventure. He loves exploring local history and attractions in the places he visits, infusing his journeys with curiosity and a genuine connection to the world around him.

Grant’s story is one of transformation—not just in the systems he helps implement but in the lives he impacts. His unique ability to blend technical expertise with a people-first mindset makes him invaluable to the InSource Solutions team. Whether he’s guiding an organization through a complex digital transformation or coaching an individual supervisor to embrace new tools, Grant’s mission is clear: to empower others to succeed. For him, success isn’t just about technology—it’s about helping people adapt, grow, and thrive.

With dedicated experts like Grant leading the charge, InSource Solutions is committed to delivering tailored strategies that turn challenges into opportunities. Contact us today to learn how we can partner with you to achieve your goals and unlock your organization’s potential through digital transformation.

Stay tuned for the next installment in our “Behind the Scenes” series, where we’ll continue to showcase the incredible individuals making an impact at InSource Solutions.

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