InSource InCommand
Proactive OT Lifecycle Management for AVEVA Systems
InCommand is a managed service designed to simplify the complexity of operating and maintaining AVEVA-based SCADA and MES systems. Built for manufacturing and industrial environments, InCommand combines proactive monitoring, automated diagnostics, and reliable support to help you reduce downtime, improve system health, and free up resources for higher-value work.
Why InCommand?
Proactive Monitoring
InCommand continuously monitors HMI’s, historians, MES, and SQL servers to assess the health of OT assets. This includes analyzing proprietary AVEVA log files and SIEM data from various sources.
Issue Detection and Resolution
InCommand leverages InGeniusAI, an AI chatbot, to automate the diagnosis of log file anomalies. InGeniusAI identifies potential issues and suggests fixes, streamlining support processes and increasing efficiency.
Comprehensive Lifecycle Support
InCommand provides services covering disaster recovery, patch management, remote incident response, software upgrades, and system maintenance for both operating systems and AVEVA applications.
Built for AVEVA Users. Backed by InSource.
With deep AVEVA expertise and a proven track record in industrial software support, InSource Solutions delivers a service built on trust, performance, and long-term value. InCommand is more than support. It’s a strategic investment in uptime, security, and peace of mind. To learn more about response levels and timelines for disaster recovery, remote monitoring, and patch management, download the brochure.
Ready to Learn More?
Contact us to speak with an expert.