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Workforce Optimization

  1. General Blog

    The Great Data Barrier

    Could the NSA Hold the Key to Better Manufacturing Insights? A few years back a classified (S//SI) NSA document was leaked that describes one of the most useful tools in…

  2. Notes from a Recent Work Instructions Project Deployment

    “Give the Customer What They Want AND What They Need” Recently I worked with a customer that requested help building out 20 work instructions, and eight skills for four pieces…

  3. Changes You Need to Make to Survive in a Digital-First World

    Unless you have been in a time capsule for the past 20 years, you can’t help but notice how the world is moving to digital everything. We have immediate and…

  4. Paper to Glass. Always a Worthy Endeavor…Now it’s essential

    Ever since the dawn of the Industrial Age (circa 1790 U.S), manufacturers have been looking for a better way run their business and to track their progress and productivity. There…

  5. The City of London, Ontario Digitizes their Logbooks, Shift Handover, and Work Instructions

    The City of London Ontario wastewater division is responsible for 5 plants and numerous pumping stations. Like most industries, they have lean staffs managing a large geography and coordinating duties…

  6. Combatting the Forgetting Curve: Use the Performance Walk

    During a recent technical solution client deployment, I overheard the conversation around pre “go-live” classroom training for operators. There wasn’t much confidence that the classroom material would be retained enough…